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Our Vision & Mission

Phoenix Rehabilitation Centre is a residential drug & alcohol rehab

Our Vision

We are committed to help individuals, communities and families achieve freedom from addiction.

Our Mission

To walk alongside our clients on their journey, understanding their past and working together to build a new future- transforming lives and sustained recovery for everyone we support

Our Confidence

We believe that true recovery results in an abstinence–based life of happiness, potential and productivity.

Core Values

Respect
We work hand to treat people with respect, kindness, privacy, dignity and respect. We get out of our way to look out for others in an effort to make them feel comfortable with our day to day service delivery. We respect and support our clients to make informed choices about their lives.
Endurance
We never give up on our clients. Instead, we work hard to find solutions that would better lives. We are purpose driven and we never see anyone as a lost cause. Intentionally, we are passionate and always go the extra mile for our clients, colleagues and partners
Holistic
We treat the person as a whole i.e. physical, mental, social and spiritual aspects of an individual to ensure complete recovery of our clients. We are committed to involving and supporting the whole family in our work.
Action
We keep our word. We do what we say we are going to do, when we say we going to do it. We take our responsibilities for excellent services very seriously and remain committed to learning and continuous improvement
Privacy and Confidentiality
We highly uphold our client's privacy and therefore treat any matter with confidentiality. We safe guard our clients' information and assure them that it can only be shared with their consent
Bravery
W e a re a l w a y s willing to harken to clients, colleagues and others as we embrace change, not fear it. We work hand to reduce the barriers that prevent recovery for our clients. Fervently, we are not afraid to challenge discrimination, negative stereotypes or poor behavior in our colleagues, clients or others.
Professionalism
The professionalism we expect from our team is a collection of traits that put together, make up an exceptional employee, and in turn, a successful organization. These traits include reliability, competence, dependability, respect, and integrity